Privacy Policy
Last updated: May 21, 2026
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number
- Business information and service requirements
- Communications you send to us
2. Mobile Information and SMS Data
When you become a client of Gridline Systems LLC, we collect your mobile phone number to send operational SMS notifications related to your AI voice receptionist service. These notifications include emergency call alerts, appointment confirmations, missed call summaries, and other service-related messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that support our services (for example, our SMS delivery provider) is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message and data rates may apply. Message frequency varies based on call volume and account activity. You may opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP or contact [email protected].
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Communicate with you about our services
- Send you technical notices and support messages
- Respond to your comments and questions
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except to provide our services or as required by law.
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at: